Next-Best-Action
Intelligence Platform
Deliver the right offer, to the right customer, at the right moment — across every channel. 110 MCP tools. 250+ AI assistant actions. Sub-200ms decisioning. Apache 2.0 open source.
Playground is limited to 5,000 lifetime decisions for shared resource management. Self-host for unlimited.
{
"mcpServers": {
"kaireonai": {
"command": "npx",
"args": ["tsx", "src/mcp/server.ts"],
"env": { "BASE_URL": "http://localhost:3000" }
}
}
}Your customers expect every interaction to feel personal.
Most brands still spray and pray.
Legacy Platforms
- $200K–$500K / year
- 6–12 months to deploy
- Complete vendor lock-in
Point Solutions
- One channel at a time
- No unified scoring
- Integration nightmare
Homegrown Rules
- No ML, no learning
- Breaks at scale
- Unauditable black box
There has to be a better way.
Why KaireonAI
Enterprise-grade next-best-action decisioning — without the enterprise price tag.
Enterprise decisioning platforms cost $500K-$5M/year. KaireonAI is open source with the same composable pipeline, scoring, and arbitration — at zero license cost.
NBA platforms consistently deliver 3-6x conversion improvement over rules-only systems. Multi-objective scoring with contact policy enforcement maximizes customer lifetime value.
Real-time decisioning at scale. The composable pipeline evaluates qualification, scoring, ranking, and contact policies in a single API call — fast enough for any customer-facing channel.
The Only Open Source NBA Platform
No open-source next-best-action decisioning platform exists. KaireonAI fills a $2.4B market gap between expensive enterprise suites and shallow rules engines.
Visual Pipeline, Not Black Box
16 composable nodes across 3 phases. Business users see exactly how decisions are made — from inventory to qualification to scoring to ranking. Full decision trace forensics.
AI-Native from Day One
110 MCP tools for AI IDE integration. Built-in AI assistant with 250+ actions. Natural language rule building. Not bolted-on AI — it's how the platform was designed to be operated.
Everything You Need
From data ingestion to real-time decisioning — one platform.
Visual Decision Flows
Build your entire NBA pipeline visually. Each request flows through inventory, qualification, contact policy, scoring, and ranking — all configurable without code.
- 16 composable pipeline nodes
- 8 ML scoring models (Scorecard → Thompson Bandit)
- PRIE multi-objective scoring formula
- Sub-200ms end-to-end latency

110 MCP Tools + AI Assistant
Manage your entire platform from Claude Code, Cursor, or the built-in chat. Create offers, run recommendations, and analyze performance — all through natural language.
- 110 MCP tools for AI IDE integration
- 250+ built-in AI assistant actions
- Preview → approve → execute workflow
- Context-aware across all modules

Eligibility Debug & Dashboards
See exactly why an offer was or wasn't shown. Pipeline funnel visualization, per-rule pass/fail, real-time dashboards with period filters and dimension breakdowns.
- Customer 360 with eligibility debug
- 5 dashboards (Business, Ops, Model, Data, Attribution)
- Decision traces with full pipeline replay
- Score distribution by channel, offer, category

Connect Any Data Source
Bring customer data from any source. Define schemas that create real PostgreSQL tables, enrich at decision time, and segment customers with SQL-backed views.
- 23 connectors: S3, Snowflake, Kafka, BigQuery, Salesforce...
- Schema-driven: define fields, get real tables
- Multi-row enrichment at decision time
- Segment builder with SQL-backed views

A/B Testing with Uplift Measurement
Run experiments with holdout groups, measure uplift with statistical rigor, and promote winners automatically. Supports epsilon-greedy, Thompson sampling, and multi-armed bandit strategies.
- Holdout groups & control variants
- Z-test uplift with statistical rigor
- Epsilon-greedy & Thompson sampling
- Auto-promote winning variants

Enterprise Security
- AES-256-GCM encryption at rest
- Row-Level Security (auto-enabled)
- RBAC + audit trail with hash chain
- CSRF, SSRF, rate limiting built in
Self-Host Anywhere
- Apache-2.0 — fully open source
- Docker Compose: up in 2 minutes
- Helm chart for Kubernetes
- Your data, your infrastructure
Observability
- Decision traces with full pipeline replay
- Prometheus metrics + health endpoints
- Circuit breakers + dead letter queue
- GDPR/DSAR export and erasure
Governance & SDLC
- Version history + diff viewer
- Decision flow rollback
- Scheduled deployments
- Change request workflows
Built for Every Industry
See how teams use KaireonAI across verticals.
Right offer, right moment
Personalized promotions, loyalty rewards, BOGO campaigns. Score by purchase history and membership tenure.
Cross-sell with precision
Credit cards, loans, wealth advisory. Qualify by account balance, tenure, and risk profile.
Multi-wave campaigns
Campaign sequencing, frequency optimization, multi-channel delivery with contact policy enforcement.
Reduce churn, grow ARPU
Plan upgrades, retention offers, winback campaigns. Score customers with ML models and suppress based on contact history.
Lifecycle optimization
Policy renewals, coverage upgrades, claims prevention. Multi-objective arbitration with qualification rules.
See how it works end-to-end with a real dataset
Try the Starbucks Tutorial →10 offers · 4 channels · 1,000 customers · 3 ML models · Full decision pipeline
What Makes Us Different
| KaireonAI | Traditional Platforms | |
|---|---|---|
| Ownership | Yours (Apache 2.0) | Vendor lock-in |
| Annual Cost | Free → Cloud | $200K–$500K |
| Time to First Value | Hours | 6–12 months |
| ML Models | 8 built-in | Bring your own |
| Developer Experience | AI-native (MCP) | Legacy APIs |
| Deployment | Docker / K8s / Cloud | SaaS only |
| Explainability | Full pipeline traces | Black box |
Simple, Transparent Pricing
Start free. Scale when you are ready.
Community
Self-host on your infrastructure. Full platform, no limits.
- All 16 pipeline nodes
- All 8 scoring engines
- 23 connectors
- 110 MCP tools
- AI assistant
- Helm charts included
- Apache-2.0 license
Cloud
Managed hosting. We run it, you use it. Up to 1M decisions/month.
- Everything in Community
- 1M decisions/month
- Managed PostgreSQL & Redis
- Auto-scaling
- Daily backups
- 99.9% uptime SLA
- Email support
Enterprise
Need SSO, dedicated infrastructure, or a custom SLA? Talk to our team.
Contact support@kaireonai.com →Have Questions?
Drop us a message and we will get back to you within 24 hours.